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CDR Link Status Page

This is a status page with updates regarding components associated with hosted CDR Link instances & addon services. This page is updated at least weekly, or when incidents occur.

Last Updated: 2021-11-12 14:30 UTC

Current Status:

Some WhatsApp messages are currently not being received when users are swiping individual messages to reply. You will still see a "no content" message in the helpdesk and so you know that a message has been sent, but you do not know what the message is. We are investigating a fix to this and will roll it out as soon as possible. The workaround for now is to ask the sender of the message to send again without trying to reply to individual messages.

We have temporarily rolled back an update that added PGP encrypted email support to helpdesks as it had been adversely affecting delivery of unencrypted emails. We hope to restore this functionality soon.


  • βœ… Link
  • βœ… Signal
  • 🚧 Whatsapp
  • βœ… Telegram
  • ❌ PGP
  • βœ… Email
  • βœ… Voice

Past Events:

2021-11-03: 10:00 - Due to an update to the WhatsApp servers, the WhatsApp channel was unavailable on some helpdesks. We have rolled out a software update for all helpdesks to address this issue and service should now be restored.

2021-10-05: 12:45 - WhatsApp handsets will require to be relinked in order for messages to be received in Link after the extended outage.

2021-10-04: 23:00 - WhatsApp back online. There may be a delay before all WhatsApp channels are operational again.

2021-10-04: 17:00 - Global outage of WhatsApp, Facebook and Instagram. WhatsApp is not working for any instance.

❀️ CDR Link is monitored and maintained by SR2 Communications and Guardian Project.

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