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CDR Link Status Page

This is a status page with updates regarding components associated with hosted CDR Link instances & addon services. This page is updated at least weekly, or when incidents occur.

Last Updated: 2024-03-27 09:40 UTC

Current Status:

Currently, the process of registering new Signal channels is temporarily on hold due to an authentication error that we are currently investigating.

While we work to resolve this issue, it's important to note that if any existing Signal channels become disconnected, restoring them is not possible until this is resolved.

We appreciate your understanding, your patience is greatly appreciated.

Services

  • ✅ Link
  • ⚠️ Signal
  • ✅ Whatsapp
  • ✅ Telegram
  • ✅ PGP
  • ✅ Email
  • ✅ Twitter
  • ✅ Voicemail

Past Events:

2023-06-12: All the WhatsApp-enabled helpdesks are currently unable to receive WhatsApp messages. We are investigating the cause for this outage and aim to restore service as soon as possible.

2022-10-27: All the Signal-enabled helpdesks are currently unable to receive Signal messages. We are investigating the cause for this outage and aim to restore service as soon as possible.

2022-10-25: WhatsApp service has been interrupted internationally. Our testing confirms that all helpdesks are able to receive WhatsApp messages again, however, users may have trouble sending messages and messages sent via the helpdesk may be delayed.

2022-06-22: An EE service outage prevented WhatsApp and Signal Channels for helpdesks using EE as a network provider from functioning correctly: https://coverage.ee.co.uk/coverage/ee

2022-06-21: A Cloudflare outage disrupted normal access to helpdesks protected by Cloudflare Access: https://blog.cloudflare.com/cloudflare-outage-on-june-21-2022/

These issues relate to external services we rely on and we do not have direct control over them. As far as we know services have been restored, and we continue to monitor the situation.

2022-02-21: 14:30 - We have deployed a fix for a WhatsApp channel disconnection. You may need to reconnect the phone using the new Multi-Device Beta instructions.

2022-01-17: 12:00 - We have deployed updates for the Signal and WhatsApp channels to improve stability. The WhatsApp update will now also work correctly for incoming messages using “swipe-to-reply”.

❤️ CDR Link is monitored and maintained by SR2 Communications and Guardian Project.

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