Submitting is seamless. With integrated channels and a secure webform users can report on the fly.
Submissions feed directly into CDR Link, a secure platform designed to easily tag, edit, assign and respond to ticket submissions.
Submissions are sent from CDR Link into the QA tool where analysts have final review rights to sort and archive, or remove PII (publicly identifiable information), so only what is safe is shared.
Data sets are easily accessible for export by your team, allowing researchers to compare data, make connections, and analyze or review it using analytics tools like Tableau.
Waterbear is a free and open source ecosystem. Read all about it on Gitlab.See the code